Account Settings

The Settings page lets you manage your profile, business details, connected integrations, and account preferences. Access it from the customer portal sidebar at /settings.

Profile Information

The profile section displays and allows editing of your personal details:

Field	Description	Editable
Full Name	Your name as it appears on invoices and in agent interactions	Yes
Email	Your login email (used for OTP authentication)	No (contact support to change)
Phone	Your contact phone number	Yes
Role	CUSTOMER or ADMIN (set by the system)	No

Click Save Changes after making updates. Profile changes are reflected across the platform immediately.

Business Information

Business details are used on invoices and for GST compliance:

Field	Description	Why It Matters
Company Name	Your registered business name	Printed on invoices and used by default in agent setup
GSTIN	Your 15-digit Goods and Services Tax Identification Number	Required for input tax credit claims. Printed on all invoices when provided.
Business Address	Registered office address	Used for inter-state vs. intra-state GST determination
Industry	Your business sector (e.g., Healthcare, Legal, E-commerce)	Helps optimize agent templates and suggestions

Connected Integrations

The integrations section shows the status of third-party services linked to your account:

Google Calendar

Status	Description	Action
Connected	Calendar linked successfully. Shows the connected Google account email.	Disconnect
Not Connected	No calendar linked. Agent cannot book appointments.	Connect

To connect Google Calendar:

1. Click Connect Google Calendar.
2. Sign in with your Google account in the OAuth popup.
3. Authorize Zentrix Agent Studio to view and manage your calendar.
4. After authorization, the status updates to Connected.

To disconnect, click Disconnect. The agent will no longer be able to check availability or book meetings. Existing appointments remain on your Google Calendar.

See Google Calendar Integration for detailed setup instructions and configuration options.

Other Integrations

Additional integrations are listed here as they become available. Currently supported:

• Google Calendar -- Appointment booking and availability checking
• Razorpay -- Payment processing (connected automatically with your subscription, no manual setup needed)
• Indian Telephony -- Phone numbers and voice calls (managed by admin, no customer-side configuration needed)

Account Preferences

Preference	Options	Default
Email Notifications	Receive email alerts for usage thresholds, payment confirmations, and trial expiry	Enabled
Default Language	Preferred language for new agent instances	English
Timezone	Used for business hours configuration and call log timestamps	Asia/Kolkata (IST)

Data Security

Your data on Zentrix Agent Studio is managed with the following security measures:

• Database location: Supabase hosted in the Mumbai (ap-south-1) region, ensuring your data stays in India and complies with data residency requirements under DPDPA 2023.
• Encryption: All data is encrypted at rest (AES-256) and in transit (TLS 1.2+).
• Row-Level Security: Supabase RLS policies ensure you can only access your own data. No customer can see another customer's agents, calls, or billing information.
• Authentication: Email OTP and Google OAuth -- no passwords stored.
• Compliance: See our Privacy Policy and Terms of Service for full details on data handling, retention, and your rights under Indian data protection law.

Deleting Your Account

If you wish to delete your account and all associated data, contact support@brtneura.info with the subject line "Account Deletion Request". We will process your request within 7 business days as required by DPDPA 2023. Account deletion is permanent and includes removal of:

• Your profile and business information
• All agent instances and their configurations
• Knowledge base content
• Call logs and transcripts
• API keys
• Payment history (Razorpay records are retained by Razorpay per their retention policy)

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A Product by BRTNeura Technology LLP