Welcome to Zentrix Agent Studio

Zentrix Agent Studio is an AI voice agent platform built by BRTNeura Technology LLP. It lets businesses deploy intelligent, always-on voice agents that handle customer calls around the clock -- no human staffing required.

Whether you need a virtual receptionist screening calls, a support agent resolving customer issues, or a technical specialist walking users through troubleshooting steps, Zentrix Agent Studio has you covered.

What You Can Build

• AI Receptionist -- Screen callers, schedule appointments, take messages, and route calls to the right department. Perfect for clinics, law firms, and small offices.
• Customer Support Agent -- Answer product questions, look up order status, create tickets, and escalate when needed. Trained on your knowledge base for accurate responses.
• Technical Support Agent -- Walk customers through diagnostic workflows, collect logs, check system status, and resolve complex technical issues.
• Custom Agents -- Lead qualification, survey collection, order taking, appointment booking, or any other voice-driven workflow unique to your business.

Platform Capabilities

Feature	Details
Multi-language	English, Hindi, Marathi with automatic detection
Knowledge Base	Upload documents, paste content, or use the AI-powered prompt builder to train your agent
Multi-Agent Routing	Connect multiple agents with handoff rules -- receptionist to support to technical, with full context transfer
Web Widget	Embed a browser-based voice call button on your website for instant customer interaction
Phone Numbers	Indian phone numbers (+91) -- receive inbound calls on dedicated lines
Analytics	Call logs, duration tracking, sentiment analysis, and resolution rates
Integrations	Google Calendar for appointment booking, Razorpay for payment links, Indian telephony for phone calls

Pricing

Plans start from Rs 1,999/mo for the AI Receptionist Lite tier. Every agent comes with a 3-day free trial -- no credit card required. See Pricing Tiers for full details and bundle discounts.

Quick Links

• Quickstart Guide -- Get your first agent running in 5 minutes
• Agent Setup Wizard -- Detailed walkthrough of agent configuration
• API Reference -- Integrate voice agents into your application
• Billing & Payments -- Pricing, trials, invoices, and GST

Architecture at a Glance

Zentrix Agent Studio uses a dual voice platform architecture:

• Phone calls are handled via our Indian telephony infrastructure -- no bridge servers, sub-second latency
• Web widget powers browser-based voice conversations for website visitors
• Both channels share the same agent configuration, knowledge base, and analytics pipeline

Every agent you create is automatically synced to both platforms, giving your customers the flexibility to reach you by phone or through your website.

Getting Help

If you run into issues or have questions not covered in this documentation, reach out to us at support@brtneura.info. We typically respond within 4 business hours.

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A Product by BRTNeura Technology LLP